FREQUENTLY ASKED QUESTIONS
How long until my order ships?
We print all our items on demand. We strive to ship within 72 business hours, however larger orders may take up to 4-5 business days. Transit time varies by location and selected ship method.
How do I assemble my cardboard standup?
See instructional video below:
If you have a double easel standup see the video HERE.
You can find more instruction videos on our Youtube Chanel HERE.
Does Advanced Graphics ship to PO/APO boxes?
No, we cannot ship to PO Boxes. We also cannot ship to APO/FPO Boxes to overseas locations outside of the US.
How will my cardboard standup be shipped and packaged?
All items are shipped via FedEx. They arrive folded in thirds and packed in large cardboard envelopes. Each cardboard standup will have a surrounding shell to protect the edges during shipping. You can view a video of one of our customers opening their cardboard standup HERE.
Does Advanced Graphics ship internationally?
Yes, however some of our items are not permitted outside of the US. Please contact us for more information regarding international shipping and ordering.
How do I become a reseller for Advanced Graphics?
If you are a business and would like to offer our products for resell, please contact us at email@example.com for more information.
Can my cardboard standup stand on its own?
Yes, each standup comes with an easel on the back so it is free standing.
Can you make a cardboard standup of a character or celebrity that I don't see on your website?
We do offer custom cardboard standups, however it needs to be an image you own or have rights to. If you are looking for something generic we are happy to find an image for you.
We cannot make cardboard standups of licensed characters (celebrity, cartoon, logo, athlete, etc), unless you are able to provide us with proof of usage rights through official documentation. These rights are not something we are able to obtain for you. Feel free to contact us with any questions regarding this or you can order/read more about this on our custom site HERE.
Can I have a custom cardboard standup made from my own picture?
Absolutely! Custom cardboard standups can be made from any picture you own the rights to. You can order and read more about this process on our custom site HERE. Feel free to contact us if you have any questions.
Our "Talking" Cardboard Cutouts (for example click here) are cardboard cutouts that come with a pre-recorded motion activated sound box. These are the only cutouts that we offer that come with voice boxes that have the characters voice on them. If you order a cutout and a voice box separately the voice box will come blank. We do not have sound files available for these boxes, you'll need to provide your own sound file for those.
How do I upload my own sound to my custom voice box?
You will first need to have your own sound file in order to be able to utilize the box. We are not able to provide sounds for you. The recording should not be longer than 60 seconds and in WAV format.
Software is no longer needed to add your sound. Our voice boxes function like a flash drive, when you plug it into your computer you'll be able to click/drag or copy/paste your sound file into the voice box window to add sound.
For information about how to move files on your computer click HERE.
How are Advanced Graphics cardboard standups made?
Where are Advanced Graphics cardboard standups manufactured?
Our cardboard standups are all manufactured by us in Layton, Utah. Made in the USA!
Can I have a cardboard standup printed on a different material?
Yes and no; custom orders or generic items can be printed on alternative materials. Images of licensed characters cannot be altered in any way or printed on different materials. Additional fees may apply. Please contact us if you have further questions.
What materials can Advanced Graphics print on?
We offer custom printing on the following: cardboard, foamcore, corrugated plastic, styrene, vinyl banners, vinyl stickers, removable vinyl wall decals, wood, various points of C1S and more.
How do I receive a quote for a custom standup or print job?
Call us at 801-499-5000 or send us an email with your job details at: firstname.lastname@example.org
Didn't see an answer to your question? Click HERE to contact us and we'll be happy to help you!